Privacy Statement

As per the provisions of the Privacy Act 1988, The Old Machinery Magazine will always act in accordance with the Privacy Laws of New South Wales when processing your personal information in order to process your payment details.

We respect your privacy.

Any and all of the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.

Use of personal Information

We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service Provider (i.e. Australia Post) If you are under 18 years of age, you must obtain a parent/guardian's consent before access.

When Will My Purchase Arrive?

You should allow seven (7) working days for normal delivery of your purchase/s. Please note that deliveries overseas will take longer, depending on the delivery address.

Returns & Exchanges

The Old Machinery Magazine wants you to be totally happy with any purchases to ensure that you remain a satisfied customer.

We do not exchange or refund, so please choose carefully.

All goods must be paid for in full before they will be shipped.

We accept no responsibility for delays in postage services.

No returns or cancellations will be recognised if you simply change your mind or make a wrong decision.

Claims for faulty goods, shortages or errors in shipment must be made within seven (7) days of receipt of goods, and in writing to the following address:
Att: Returns
The Old Machinery Magazine
PO Box 5400
Port Macquarie
NSW 2444

No claim will be accepted after that time. Before any return for damaged or incorrect stock can be accepted, arrangements must be made with our office for a credit authorisation number.
No credit will be issued without prior authorisation.
Returned goods will only be accepted in original condition and packaging.
Any items that are faulty, or were damaged in transit can be returned within one week of receipt, by the purchaser, but will not be accepted unless accompanied by a written explanation of return.
Where a refund is requested and approved, we will credit your original method of payment with the price of the returned goods, excluding delivery (unless goods were faulty, damaged in transit). We take no responsibility for slight colour variations which may occasionally occur between the picture on the webpage and the actual product. No claims will be recognised on this basis.

How do I Return/Exchange a product?

To return a product, you should carefully package it, enclose a written explanation of the return, affix the correct postage and send it to:
Att: Returns
The Old Machinery Magazine
PO Box 5400
Port Macquarie
NSW 2444.

Security Information

The Old Machinery Magazine wants to ensure that all of our customers can shop with complete confidence. We have taken every possible measure to give absolute security to our customers in their dealings with us.

• We have created a secure transaction environment for shopping on the Internet. Our e-Commerce system uses Secure Sockets Layer (SSL) to ensure your shopping experience is safe and secure at all times.
• SSL locks all information passed from you to The Old Machinery Magazine in an encrypted envelope. This makes it virtually impossible to be intercepted by an unauthorised party, as long as your browser supports the use of encrypted data transmissions.
• SSL is the system that is used by all reputable e-Commerce sites. The industry standard for encryption technology, SSL is compatible with Netscape, Internet Explorer, AOL, and most other browsers.

You will know when transmitted data is safe by the appearance of a secure icon at the bottom of the page. For Netscape, this is a "key" icon; for Microsoft Internet Explorer, a "padlock" icon. A secure web page can also be identified by the address: they begin with "https://", while standard pages begin with "http://".

We do, however, understand that you still may prefer not to give out your credit card details online. If you would prefer, we also accept other payment alternatives of cheque or money order (in Australian Dollars), direct deposit to our bank, or Money Transfer. For more information, please Contact Us.